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Management skills

Assess your management skills

Personal development questionnaire

This questionnaire is designed to help you start thinking about your personal development at work. It highlights some of the classic skill areas in managing and leading people.

  •  Review the list of skills below and decide which of the areas are important to your personal development.
  •  As the list of skills and competences is not meant to be exhaus­tive you should add others if you feel they are appropriate.
  • At the end of the questionnaire identify the critical areas that you need to develop and consider some plans for developing those skills.
General management skills and competences I’m doing OK I need to do more I need to do less
1 Thinking before I speak      
2 Communicating effectively with my team      
3 Being brief and concise when communicating      
4 Putting forward my points of view to others      
5 Making presentations to a group or team      
6 Developing other people’s contributions      
7 Reading the organization’s politics      
8 Being assertive with others      
9 Listening to other people      
10 Contributing fully at meetings      
11 Using effective writing skills      
12 Understanding team dynamics      
13 Recognizing and resolving conflicts in my team      
14 Recognizing who needs support in my team      
15 Spotting talent and potential in others      
 
General management skills and competences I’m doing OK I need to do more I need to do less
16 Being ruthless in dealing with paperwork      
17 Managing my time effectively      
18 Planning my day at the beginning      
19 Being attentive to detail      
20 Being creative and innovative      
21 Seeking out more challenges and responsibility      
22 Focusing on my priorities      
23 Preventing interruptions to my work plans      
24 Delegating unimportant tasks      
25 Finding time to reflect on the ‘big picture’      
26 Understanding other people’s role(s)      
27 Developing strong team spirit      
28 Showing interest in other people’s needs      
29 Displaying trust in others      
30 Motivating others      
 
General management skills and competences I’m doing OK I need to do more I need to do less
31 Challenging people’s ideas and assumptions      
32 Giving positive feedback and recognition      
33 Coaching, training and developing individuals      
34 Establishing an atmosphere of trust in my team      
35 Leading my team in an effective style      
36 Encouraging team involvement in decision making      
37 Communicating to others what I want      
38 Understanding and managing change      
39 Helping to sell changes      
40 Recognizing when people are under stress      
41 Managing others who are under pressure      
42 Disagreeing openly with others      
43 Encouraging others to challenge my ideas      
44 Highlighting problems or challenges in plans or proposals      
General management skills and competences I’m doing OK I need to do more I need to do less
45 Trusting others to do things      
46 Being a good coach to my people      
47 Assessing risk in situations      
48 Managing stress and being relaxed when under pressure      
49 Dealing with conflicts      
50 Resolving differences between others      
51 Dealing with a lack of co­operation from others      
52 Facing up to disappointments      
53 Being comfortable with asking for help when I need it      
54 Handling difficult clients/customers      
55 Meeting with customers and clients      
56 Offering advice on training and career development to my people      
57 Understanding other people’s values      
58 Keeping up-to-date with the latest developments in my field of expertise      
 
General management skills and competences I’m doing OK I need to do more I need to do less
59 Understanding our management information systems      
60 Increasing my under­standing and use of Information Technology      
61 Understanding and managing my responsibili­ties in disciplinary and grievance procedures      
62 Asking for feedback on my performance      
63 Asking for ideas/opinions from my peers      
64 Analyzing problems and their real causes      
65 Confronting problems in the organization      
66 Understanding the needs of other units that I have to work with      
67 Identifying and managing my career options      

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Identify areas for development at work

List here the skills and competences that you think you need to be devel­oping as a priority. What plans can you make to ensure that you will begin to acquire these skills?

Try to be specific and commit to some real actions with timescales.

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