Learn how to transition into the world of management and take those first steps in becoming a great leader
COURSE DETAILS
At Alphabets International College, we believe that if you’re an aspiring manager you can learn to be a great leader. This foundation course provides you with key insights, tips and skills to better manage, perform, motivate and ultimately become a successful leader. During thiscourse, you will learn why management matters, and how successful leaders build high performing teams. Ultimately, leaders develop others to make a significant contribution to their work. If you are looking to increase your skills around management and leadership, and if you believe you have what it takes to lead, let’s go now to start this evolution.
Study the materials indicated here at any time and place convenient for you. You have access to this course for a period of 3 months.
Pass practical quizzes and the current control. This is the only way you can get quality knowledge and learn absolutely everything for effectively leadership.
Don’t skip from section to section. Read, watch and learn. Thoughtfully and efficiently.
You have the opportunity to take tests an unlimited number of times. Do not worry. The main thing is to get high-quality knowledge and develop the skills necessary to leadership in management.
Program course
1. UNDERSTANDING MANAGEMENT
5 Principles of Great Management
You are a manager!
Projecting versus attracting strategies
The classic functions of management
Changing
Knowledge era
Two classic approaches
Task, team and individual model
Leadership
Extinct
Characteristics of the knowledge era and the worst of the old world managers
Quiz & Practical Task
2. MASTERING YOURSELF
Getting in shape for the future
Insecurity as a daily phenomenon
Action plan
Personal brand plan
Life line chart
SWOT analysis
Seven questions
Getting support
Eight key & Action points
Getting balanced
Management skills
Quiz & Practical Task
3. TEAM & MOTIVATION
Intro team development
Team development
Team building
Strategy
Team working-processes. Recognizing why tems fail.
Your team roles
Belbin team types summary
Quiz & Practical Task
4. PERFORMANCE MANAGEMENT
Managing performance
Influencing people
Some basic influencing styles
Classic influencing styles in detail
Effective delegation
Quiz & Practical Task
5. TIME MANAGEMENT
Managing time
Action point
Managing your time effectively
Tackling “time robbers”
Understanding your motivation
Planning and organizing your time
Minimize the effects of interruptions
Managing crises
Ensuring that efficient time management is maintained
Quiz & Practical Task
6. DELEGATION
Delegating: authority skills, tasks and the process of effective delegation
SMART or SMARTER
The steps of successful delegation
Levels of delegation
Examples
Contracts
Successful Delegation
Quiz & Practical Task
7. CRITICAL THINKING
Developing Your Critical Thinking Leadership Skills
What critical thinking looks like
Critical Thinking
Quiz & Practical Task
8. COMMUNICATION WITH DIPLOMACY
Mastering face-to-face communications
How to really listen
Six fundamental questions to ask yourself to improve your communications style
Listening and communicating to others – some basic rules
Applying classic questioning techniques
Action point
Understanding the impact of non-verbal communications
Action point
Quiz & Practical Task
9. DECISION MAKING
Decision in Management
Decision-making process
Quiz & Practical Task
10. EMOTIONAL INTELLIGENCE IN LEADERSHIP
What Is Emotional Intelligence?
Emotional Intelligence in Leadership
Quiz & Practical Task
11. COLLABORATIVE LEADERSHIP
Intro
Collaboration System
Leadership Styles
Collaborative Approach
Collaborative Tools
The Arc’s Model
Collaborative System
Change Management
Collaborative Project Management
Project Management Architecture
Conflict Management
Quiz & Practical Task
12. MANAGING CONFLICT & DIFFICULT CONVERSATIONS
What is Conflict Management?
Preventative measures
Alternative dispute resolution
Causes of Conflict at Work
Top Tips for Managing Conflict
Quiz & Practical Task
13. DELIVERING EMPLOYEE FEEDBACK
What is employee feedback? And why is it important?
Top 50 Feedback Examples To Managers
3 strategies for receiving feedback gracefully + putting it to good use