<!-- 18. --> Leadership in Management Minimize the effects of interruptions Managing crises Ensuring that efficient time management is maintained 5. Time Management Delegating: authority skills, tasks and the process of effective delegation SMART or SMARTER The steps of successful delegation Levels of delegation Examples Contracts Successful Delegation Developing Your Critical Thinking Leadership Skills What critical thinking looks like Critical Thinking Mastering face-to-face communications 6. Delegation How to really listen Six fundamental questions to ask yourself to improve your communications style Listening and communicating to others - some basic rules Applying classic questioning techniques Action point Understanding the impact of non-verbal communications 3 of 6 Previous Lesson Next Lesson Ensuring that efficient time management is maintained Leadership in Management Ensuring that efficient time management is maintained Ensuring that efficient time management is maintained Operating a clean desk policy Keep only relevant papers on your desk, the task you are currently dealing with.Let other people know that you are operating a clean desk policy.Deal with all papers immediately using the following guidelines:Action it (80% of paperwork can be dealt with immediately).Identify the main points and then bin or file.Clear your desk at the end of each day.Record actions in your diary rather than a desk file to remind you of important tasks.Complete each small task before moving to another.Take action sooner rather than later.Use pocket recorders for speedy action and do not forget notes.Do your own filing.Avoid touching the same piece of paper more than once. Previous Lesson Back to Course Next Lesson Follow us on Social Media x facebook instagram Login Accessing this course requires a login, please enter your credentials below! Username or Email Address Password Remember Me Lost Your Password?